In general, SMTN uses the information we receive from you, whether personal, demographic, or technical, primarily to deliver Services and to operate and create a positive user experience on the Web Site. The information we collect includes:
Your Personal Information. In some areas of our Web Site, you may be asked to provide "Personal Information," meaning any information that is unique to you, including identifying information such as your name, address, e-mail address, telephone number, and your credit card information if you are reserving a Timeshare or purchasing any of our Services. We may use your Personal Information to communicate with you by e-mail or other methods, to seek your input regarding products and services, to refer your inquiry to similar or identical property advertisers, and to inform you of new opportunities or promotional offers. By submitting your information to us, you consent that all calls to or from us may be recorded. By choosing to provide us with Personal Information, you are consenting to the use of that information in accordance with the policies and practices described in this Privacy Statement.
In some areas of the Web Site, such as in Ads, users of the Web Site (such as yourself) provide the content that they would like to post. Our policy in these situations is to refuse to post Personal Information; however, we cannot be responsible for Personal Information or other identifying information that you may choose to include in your Ad.
Your IP Address. Like most web sites, we receive certain information about your use of the Web Site, such as what areas you visit and what services you access. We gather information about your computer hardware and software, such as your Internet Protocol ("IP") address and browser type. An IP address is a number that is automatically assigned to your computer when you use the Internet. We may use IP addresses to help diagnose problems with our server, administer our Web site, analyze trends, track users' movements, gather broad demographic information for aggregate use in order for us to improve the Web Site, and in general, to provide you the functionality that you see on the Web Site.
You may have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline all cookies if you prefer.
Third-party services such as Google and DoubleClick may issue cookies to visitors of the SMTN Web Site in order to inform, optimize, and serve ads based on past visits.
Aggregated anonymous information. We collect and may also share aggregated anonymous information about visitors to the Web Site (for example, the number of visitors per day) with affiliated companies and other third parties so that they can understand the kinds of users who visit SMTN and how those visitors use the Web Site. The data we collect may also include aggregated anonymous information regarding age, income, or other information relevant to timeshare transactions. It is important to note that this aggregated information does not contain Personal Information.
Anonymous data also is collected to provide SMTN with remarketing opportunities through Google AdWords Display Advertising, and is collected from code provided by either Google Analytics or Google AdWords. Based on anonymous visitor data collected in this manner, Google AdWords may display advertising for the SMTN Web Site on third-party sites that SMTN is not directly affiliated with. Visitors may opt out of having anonymous visitor data collected or used for advertising purposes with Google through their Ad Preferences Center.
SMTN uses commercially reasonable technical and organizational measures to secure your Personal Information from accidental loss and unauthorized access, use, alteration or disclosure. Information we collect through the Web Site is stored on a secure server that resides behind firewalls designed to block unauthorized access from outside of our Web Site. That information is accessible only by SMTN or affiliates' authorized employees and contractors. However, we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your personal information for improper purposes.
To facilitate a secure environment for credit card transactions, SMTN contracts with Authorize.Net, a leading provider of online payment processing services. Authorize.Net manages the routing of transactions just like a traditional credit card swipe machine you find in the physical retail world, only using the Internet instead of a phone line.
We do not disclose your Personal Information or information about your use of SMTN (such as the areas you visit or the services you access) to anyone, except in the following situations:
We may transfer information to a third party who acquires all or a substantial portion of our business, whether such acquisition is by way of merger, consolidation or purchase of all or a substantial portion of our assets.
Please remember that Personal Information that you choose to post in public areas of the Web Site, such as in our online forum, or in Timeshare listings you provide us for posting on the Web Site, may be collected and used by others over whom we have no control. We are not responsible for third parties' use of information you post or otherwise make available in public areas of the Web Site.
You may review, correct, update or change your SMTN account, profile or account information at any time. You may also opt out of receiving mailings and certain other information from SMTN. Any changes may be made by contacting our Customer Care staff at customercare[at]sellmytimesharenow.com or 877-815-4227 (please ask for "Customer Care"). To protect your privacy and security, we will employ measures to verify your identity before granting access or making changes to your personally-identifying information.
All the information we gather about you is retained indefinitely. Of course, at your request we will remove your Ad from our online database at any time, and will keep only an archival copy of it which is not accessible on the Internet.
SMTN is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible.
If at any time, you have questions or concerns about this Privacy Statement or believe that we have not adhered to its terms, please feel free to email us at customercare[at]sellmytimesharenow.com or 877-815-4227 (please ask for "Customer Care"). We will do our best to promptly answer your question or resolve your problem.