Starwood Reservations and Cancellation Policy

The most important thing about having a Starwood timeshare is the ability to take relaxing, stress-free vacations. As a result, it is also important to understand Starwood reservations and the Starwood cancellation policy so you can enjoy the full use of your timeshare. With multiple ways to make reservations at Starwood resorts, whether it's with StarOptions points or traditional weeks, it's important to know the options you have when using your timeshare.

Reserving Your Starwood Home Resort

To reserve your home resort, you must make the reservation 8-12 months before the date of your vacation. Floating week owners may choose the date of your vacation, but the season and villa type depend on what you own. Fixed week owners will have their owned week automatically booked, but you must confirm the reservation 10-12 months before your arrival.

Floating week owners may make a reservation online, but fixed week owners must call Starwood to confirm the reservation.

Reserving With StarOptions

If you have StarOptions points, you may use them to reserve a vacation at any other Starwood Vacation Network resort. You may choose a different villa type or season than your owned week, provided you have enough StarOptions for your reservation. If you want a vacation that requires more StarOptions than your owned week provides, you may bank your StarOptions to save for your dream vacation another year.

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A StarOptions reservation must be made 8 months prior to the date of your vacation.

Cancelling Your Starwood Reservation

According to the Starwood Cancellation Policy, if you cancel your reservation 60 days or more before the date of arrival, you will not be charged a cancellation fee.

If you cancel your reservation within 60-8 days before the date of arrival, you will likely have to pay a small fee and may make a reservation within 60 days of the new arrival date. StarOptions used for the original reservation will not be eligible for banking.

If you cancel your reservation within 7 days before the date of arrival, you will pay a fee and can make a reservation within 60 days of the new arrival date.