DVC Releases Additional Details on Reopenings, New Guidelines, and Point Banking Policies

A little over two months ago, Disney Vacation Club (DVC) decided to temporarily close its parks and resorts and pause cruise ship departures due to COVID-19. Now, DVC has officially announced its plans to reopen resorts to members and guests on June 15-22.

These reopenings come with new resort guidelines and protocols in order to best protect the health and safety of owners, guests, and resort team members.

New Resort Protocols

While DVC looks forward to owners and guests returning to their properties for family-friendly and relaxing vacations, they’re also encouraged to travel and vacation with the health and safety of themselves and others in mind. Some resort operational adjustments include:

• Enhanced cleaning of all rooms prior to arrival, including additional measures for dishware and appliances for DVC units, along with the standard Disney Vacation Club housekeeping services
• Increased cleaning and sanitization in high-traffic areas
• New hand-sanitizing stations in key areas
• The use of face masks at all public resort areas when not eating or drinking
• Physical distancing throughout the property, including lobbies, pools, fitness centers, restaurants, and other public areas
• Members and guests are strongly encouraged to check-in remotely through the My Disney Experience app

Disney Vacation Club will continue to make adjustments as the situation evolves in order to make sure resort properties are both as safe and enjoyable as possible.

Extended Point Banking Policies

In order to continue to provide owners with as much flexibility as possible during this uncertain time, DVC has decided to extend its temporary policies regarding expiring points into August, September and October.

April, June and now August, September and October 2019 Use Year points that are set to expire in 2020 and that were used for reservations during the closure period will be extended for one year from the current expiration date. Additionally, April, June and now August, September and October 2018 Use Year points that were banked into 2019 Use Years and used for these reservations will now all expire November 30, 2020.

This temporary policy only includes expiring points that were used to book a stay arriving between March 12 and the end of the closure period and that involve a reservation canceled after February 29.

Resort/Park Reopening Timeline

Earlier this month:

• Shanghai Disneyland – phased reopening
• Disney Springs at Walt Disney World Resort – phased reopening

June 15:

• Disney’s Vero Beach Resort
• Disney’s Hilton Head Island Resort

June 22:

• Bay Lake Tower at Disney’s Contemporary Resort
• Boulder Ridge Villas at Disney’s Wilderness Lodge
• Copper Creek Villas & Cabins at Disney’s Wilderness Lodge
• Disney’s Animal Kingdom Villas – Kidani Village
• Disney’s Beach Club Villas
• Disney’s BoardWalk Villas
• Disney’s Fort Wilderness Resort & Campground
• Disney’s Old Key West Resort
• Disney’s Polynesian Villas & Bungalows
• Disney’s Riviera Resort
• Disney’s Saratoga Springs Resort
• The Villas at Disney’s Grand Floridian Resort & Spa

July 11:

• Walt Disney World – *tentative phased reopening of theme parks (proposal submitted to Florida government officials)

Currently undetermined:

• The Villas at Disney’s Grand Californian Hotel & Spa
• Aulani, Disney Vacation Club Villas, Ko Olina Hawai’i

For additional information on these new resort protocols, reopenings, and point banking policies, please visit the official DVC website.